Business Development Manager I, II, or III

Company: Astound
Location: Medford
Posted on: January 1, 2026

Job Description:

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III A Day in the Life of the Business Development Manager: Negotiate new Right of Entry (Access) agreements with property owners and management firms. Facilitate agreements through negotiating contracts with landlords/property owners/ decision makers. When necessary, re-negotiate renewal of contracts to ensure that we can continue providing service to building tenants. Consistent relationship building within the commercial real estate market to support current and future business opportunities. Cultivate new and existing relationships with developers, property owners, managers, boards and associations. This will include face-to-face meetings, video calls, phone and email interactions. Implement successful strategies to drive expansion of “on-net” commercial buildings in existing and new markets. Target, identify and develop strategic revenue-producing partnerships and alliances. Evaluate and support business development opportunities identified by GEMS/Cellular/Carrier/Enterprise sales channels. Develop market analysis and business case to support expansion opportunities. Support planning for new market entry, fill-in expansion, and route optimization. Conduct business development research in support of specific opportunities. Collaborate and communicate effectively with internal stakeholders including Engineering, Business Solutions, Fiber Design and Construction and Marketing. Develop and present on business plans and market analysis. Analyze the performance of new initiatives and market expansions across the org to verify performance-based expectations. Strategic Assets Proactively seek joint trench opportunities when new construction commercial development occurs. Conduct and/or facilitate walk-outs where applicable to review areas/buildings of interest. Review relevant trade and online publications. Negotiate and drive deal execution for asset opportunities. Administrative Duties Responsible for documenting all access agreements and maintaining the building profiles in Company CRM. Working with the Sales, Engineering, Treasury, Accounts Payable, Rent, Finance, and Implementation teams: Proactively and reactively execute ROEs Request Certificates of Insurance Collect and submit documentation for vendor setup Submit payment requests to ensure compliance with executed ROEs Maintain an accurate funnel of ROE opportunities What You Bring to the Table: 10 years’ experience in sales and/or market development within the telecommunications industry. Experience working in Real Estate or property management desired. Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Understanding of fiber optic data and telecommunications solutions in CLEC business. Excellent communication skills, both verbal and written. Ability to build and establish effective relationships. Exceptional customer service skills. Effective problem solving, leadership and interpersonal skills. Proficient in MS Office; CRM preferred. Ability to collaborate effectively with multiple stakeholders. Identifying the appropriate internal resources to resolve property or contract related issues and is heavily involved with internal cross functional teams. Strong customer focus, account management, executive presence and presentation skills are essential. Thorough follow up skills, a high level of professionalism and customer service focus are critical. Proven ability to manage conflict, resolve customer/landlord escalation issues. Strong team orientation, customer service-minded, and flexibility are a must. Ability to perform multiple tasks and prioritize. Deals effectively with ambiguity, stress, and uncertainty. Able to work with direction, ask questions, offer input and stand firm, when necessary. Education and Certifications: High School Diploma Required College degree preferred Base Salary: The ba se salary range for this position is $ 60,000 - $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. I BDM I- $60,000 - $75,000 annually BDM II- $75,000 - $85,000 annually BDM III- $85,000 - $100,000 annually We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program *Benefits listed above are for regular full-time position Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

Keywords: Astound, Fall River , Business Development Manager I, II, or III, Sales , Medford, Massachusetts