Call Center Agent - SECOND/MID SHIFT - FULL TIME

Company: Aerotek
Location: Fall River
Posted on: January 12, 2021

Job Description:

We are hiring for a brand new opening - Customer Service Call Center Agent. This is a very important and crucial hire for our client that is a large name locally and a family-owned business!We are seeking individuals looking to expand their career in a professional environment. We are currently hiring for the below full time schedule:* Monday 1pm-9:30pm / Wednesday, Thursday & Friday 10:30am-7pm / Saturday 1pm-9:30pmJob Description:* Receive incoming calls, emails, etc. involving customer disputes on inquiries.* Provide customer assistance on a wide array of topics.* Support product and service inquiries.* Support billing questions and disputes and answer delivery questions/concerns.* Provide administrative support as needed.* Must have and be able to demonstrate a fundamental commitment to providing exceptional customer service and documenting each call.Position Must Haves:* Customer service experience in a retail setting or call center - must be able to deal with customer complaints.* Excel - position will use Excel daily.* Strong written and verbal communication - articulate, polished, and professional via phone and email.* Excellent computer skills - candidates must be able to learn and adapt to new systems as well as work effectively in email communications.Our client is seeking to make a long-term hire for their team. They are committed--to growing and developing their new hires and offering upward mobility within the company!Pay will start at $15/hr but will be subject to a raise to $16/hr following 90 day review!We are making hiring decisions--ASAP - APPLY TODAY FOR IMMEDIATE CONSIDERATION!Please reach out to--Aniko Haber--directly at--781-356-6995--if you would like to apply or you may apply to this job posting. About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing-- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Fall River , Call Center Agent - SECOND/MID SHIFT - FULL TIME, Sales , Fall River, Massachusetts