FallRiverRecruiter
the smart solution for Fall River jobs

TRAVEL CONSULTANT-REMOTE

Company: MommyJobs Online
Location: Fall River
Posted on: November 6, 2018

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference AGENT ID code MJOLOMANIE on your registration submission. Office: 14054186160

Keywords: MommyJobs Online, Fall River , TRAVEL CONSULTANT-REMOTE, Professions , Fall River, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Class A CDL Owner Operator
Description: BECOME AN OWNER OPERATOR FOR LANDSTAR Owner Operator Job Benefits 100 non-forced dispatch 100 fuel
Company: Landstar
Location: East Providence
Posted on: 11/21/2018

CDL-A Lease Purchase / Owner Operator Truck Driver
Description: CDL-A Lease Purchase / Owner Operator Truck Driver Taylor is excited to offer Owner Operator and Lease Purchase driving opportunities today When you team up with Taylor Truck Line, you're backed by a (more...)
Company: Taylor Truck Line
Location: East Providence
Posted on: 11/21/2018

Home Daily- Local Delivery Driver
Description: Benefits: Home Daily Monday-Friday Shifts Industry Leading Pay and Benefits Health, Dental, Vision Insurance
Company: Matheson Tri Gas
Location: Methuen
Posted on: 11/21/2018


Team Drivers Take Your Careers to the MAX!
Description: Our Team Max 30/28 Fleet teams can earn over 100,000 a year
Company: US Xpress, Inc
Location: East Providence
Posted on: 11/21/2018

Over The Road Truck Driver - Accepting applications now
Description: Driving with J.B. Hunt means consistency, guaranteed home time, strong miles, and a top-notch safety program. Join our team as a CDL-A driver and reap the benefits of driving for one of the most stable (more...)
Company: JB Hunt
Location: East Providence
Posted on: 11/21/2018

Professional Electricians - Grow Your Business With HomeAdvisor (Peabo
Description: Over 25 million homeowners have trusted HomeAdvisor to help them find quality professionals
Company: HomeAdvisor
Location: Peabody
Posted on: 11/21/2018

CDl-A Team Company Truck Drivers! - East Providence
Description: br br br ul Forward Air Over-The-Road LTL Team Position br The foundation product for Forward Air is our over-the-road LTL service for prospective Team Company Drivers offering a unique over-the-road (more...)
Company: Forward Air
Location: East Providence
Posted on: 11/21/2018

Company Drivers Home WEEKLY!!!
Description: CDL-A Company Truck Drivers - Regional Flatbed Drivers CDL-A Company Truck Driver Opportunities At SYSTEM TRANSPORT, we value your
Company: Trans Systems
Location: East Providence
Posted on: 11/21/2018

CDL A OTR Company Driver - Top Drivers Earn Upper $70Ks Yearly
Description: Holland Enterprises is now hiring company drivers for OTR routes. The ideal candidate must be willing to drive for 3-4 weeks at a time. Top drivers earn over 70,000 per year. Interested Apply now Benefits: (more...)
Company: Holland Enterprises
Location: Peabody
Posted on: 11/21/2018

Licensed Journeyman Plumber- $5,000 Sign On Bonus
Description: US-MA-PeabodyOverview br br TOP NOTCH PLUMBERS WANTED br br 5,000 Sign On Bonus for Journeyman Plumbers. br br 1,500 Sign On Bonus for 3rd Year Apprentice Plumbers. br br It's not just (more...)
Company: Roto-Rooter Services Company
Location: Peabody
Posted on: 11/21/2018

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Fall River RSS job feeds