ITAM Principal Consultant

Company: SHI International Corp.
Location: Somerset
Posted on: April 11, 2021

Job Description:

About Us - Careers - shi.com - ITAM Principal Consultant in Somerset, New Jersey - Careers at Somerset, NJ Skip Branding About Us - Careers - shi.com - ITAM Principal Consultant in Somerset, New Jersey - Careers at Somerset, NJ Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Welcome page Returning Candidate? Log back in! ITAM Principal Consultant Job Locations US-NJ-Somerset - US-Remote Requisition ID 2020-4880 Category Information Technology Job Summary The IT Asset Management (ITAM) Principal Consultant's role is to work with SHI's customers to assist them in understanding and managing their Software and Hardware Environment. The position will be customer facing to lead, influence and guide SHI customers in their ITAM journey with the aim to maximise the adoption of ITAM services by SHI. Additionally the ITAM Principle Consultant will periodically support internal projects set by the Director of ITAM Consulting Services to assist in building the brand awareness of the ITAM team and SHI and to impart industry experience and knowledge to help improve the overall services and tools used by the ITAM group to ensure SHI delivers a world class ITAM service. The ITAM Principal Consultant can be home office based or office based from either Austin TX, Somerset NJ, Paris France or Milton Keynes UK offices. It is expected that this role will require frequent travel both nationally and internationally (50%). The position reports to the Director - ITAM Consulting Services. About Us Founded in 1989, SHI International is a global IT solutions provider, with a projected 2020 revenue of $11 billion. SHI currently has 5,000 employees worldwide. To learn more about SHI International Corp, visit our website: www.shi.com/careers What SHI Can Offer:

• World Class Facility includes on site gyms and cafeterias
• Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
• Work in an up-beat, creative, and fun environment
• Benefits including medical, vision, dental, 401K, and flexible spending Responsibilities --- Executes all ITAM Principal Consultant tasks according to the project plans of all assigned customer engagements.
  --- Adheres and works to the internal process standards as defines and updated by management.
  --- Collects and manages ITAM-related information from SHI, customers, and software manufacturers.
  --- Researches and understands different publishers' product use rights, license allowances, and contractual entitlements for software products and manufacturers.
  --- Prepares and presents ITAM deliverables to customers.
  --- Participates in customer communications across the entire life-cycle of an ITAM project; this includes presenting intermediate and final results and assuring projects are conducted and closed to the satisfaction of all parties.
  --- Coordinate with service delivery teams in order to communicate project status and ensure project milestones are being met.
  --- Other activities, as defined by ITAM management to successfully deliver ITAM consulting activities to customers.
  --- Participates with specialist knowledge in responding to Requests for Proposals (RFPs) as well as confirming SOW requirements, as required by Solution Consultants.
  --- Support, coach and mentor ITAM Analysts and Consultants. --- Have excellent ITAM knowledge and work as part of a team.
  --- Advocate SHI Services to SHI Account Executives and their customers.
  --- Engage Sales, Licensing, Customers, and Software Manufacturers to help customers collect, organize, and manage customers' licensed software assets.
  --- Engage with other SHI departments in order to collaborate in the delivery of integrated services.
  --- Lead and Deliver ITAM Consulting Services
  --- Collaborate with customers to solicit, collect, and analyse information about customers' ITAM environments in order to assess process maturity and make appropriate recommendations for work practices.
  --- Author and deliver ITAM related best practice workshops and assessments to SHI staff and SHI customers. This will include but not be limited to Foundation Value Workshops, Product Value Assessments, Audit Readiness/Response, Process Maturity Assessments and ITAM Planning Workshops.
  --- Provide consultation on key ITAM governance issues, ITAM operations, and tool selection and implementation where appropriate.
  --- Engage with the ITAM group management team in growing the ITAM group business.
  --- Build internal business processes to improve the ITAM group operational delivery standards.
  --- Work with the ITAM technical and development teams in enhancing the current tools used by the group and help in investigating new tools where required.
  --- Define and complete large scale and complex ITAM Services to cost, timescale and quality following applicable standards and procedures.
  --- Prepare and present ITAM deliverables to customers.
  --- Communicates accurate and relevant conclusions to customers across the entire life-cycle of a SAM project. Including producing and presenting analytical results and assuring projects get closed to the satisfaction of all parties.
  --- Assist the ITAM Lead Consultant in creating and updating internal Standard Operating Procedures (SOPs).
  --- Participate and lead peer reviews to oversee the ITAM Analysts and Consultants, as well as secondary review to the ITAM Administrator activities, while ensuring the process and quality standards are maintained for all ITAM deliverables.
  --- Engage with the ITAM governance board and take the lead in ITAM sub-committees in order to create and document specifications that will improve existing services, as well as create new ones.
  --- Participate with specialist knowledge in responding to Requests for Proposals (RFPs) as well as confirming SOW requirements, as required by Solution Consultants.
  --- Identify additional upsell opportunities within existing ITAM customers.
  --- Participate alongside with ITAM Solutions Consultants in pre-sales activities to advise customers and inform of SHI's ITAM capabilities.
  --- Attend, support and represent SHI at conferences and events.
  --- Regularly present at industry events, SHI Summits and Webinars
  --- Ensure all ITAM projects are conducted professionally, ethically, and in a manner consistent with SHI standard.
  --- Keep up to date with industry trends and new ITAM services requirements. Qualifications The successful candidate will be expected to understand all aspects of the IT life-cycle - from licensing to purchasing to deployment to decommissioning. Be experienced in three or more of the major vendors of either Wintel or Data Centre technology and hold some associated accreditations. The Principal Consultant will have a minimum of 10 years' experience in delivering ITAM solutions to global enterprise customers. The ideal candidate will have considerable ITAM experience and be considered a knowledge leader in the ITAM Industry. In addition, the ITAM Principal Consultant must demonstrate expert knowledge and experience with all ITAM Services tools. SHI is seeking a well-rounded experienced ITAM Principal Consultant and therefore we welcome all other relevant skills and experience.
  Candidates should possess a Bachelor's Degree or equivalent preferred, as well as a minimum of 10 years of experience within the IT Asset Management field. --- Possess specialist working knowledge of numerous software licensing models and metrics, covering a range of vendors, including a minimum of three Tier 1 software publishers: Oracle, IBM, Microsoft, SAP, Adobe, VMware, Micro Focus, Red Hat, Autodesk.
  --- Experience of performing ITAM at a c-level, including engaging with customers' senior management and directors.
  --- Demonstrable experience in Audit Defence activities and strategies
  --- Highly competent in understanding complex business environments, identifying customers goals and issues and formulating ITAM strategies and solutions that need to be presented at the management level and above.
  --- Proven experience in designing and implementing ITAM programs, as well as leading and mentoring License Consultant teams performing on customer engagements Required Skills --- Strong entrepreneurial spirit; a desire and willingness to "do whatever it takes";
  --- Client-oriented, professional services mind-set;
  --- Ability to manage several projects simultaneously
  --- Exceptional research skills and the ability to manage details;
  --- Exceptional analytical skills;
  --- Exceptional written and verbal communication skills;
  --- A second language (preferably French) will be an advantage;
  --- Exceptional organization and time management skills;
  --- Ability to think outside the box;
  --- Ability to stay self-motivated and self-directed;
  --- Willingness to adapt to changing business and technical priorities;
  --- Ability to work in a fast-paced, high-performance team environment;
  --- Proven experience as a Principal Consultant in ITAM in a similar or same field
  --- Ability to manage multiple projects
  --- Ability to create high-quality documentation with precision
  --- Willingness to travel as needed
  --- Ability to work with deadlines
  --- Meticulous attention to detail
  --- Highly organized and methodical Equal Employment Opportunity - M/F/Disability/Protected Veteran Status Additional Information
  • FLSA Status: Exempt Equal Employment Opportunity - M/F/Disability/Protected Veteran Status #LI-AJ1 Options Apply for this job online Apply Share Refer a friend to this job Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Need help finding the right job? We can recommend jobs specifically for you!Click here to get started. Application FAQs Software Powered by iCIMS
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Keywords: SHI International Corp., Fall River , ITAM Principal Consultant, Professions , Somerset, Massachusetts