Float Universal Banker - Part Time
Company: Bluestone Bank
Location: Assonet
Posted on: May 28, 2023
Job Description:
Bluestone BankDescription:This is a Part-Time position - 24
hours per week. Availability to work on Saturday mornings is
required. As a Float Universal Banker, you could work in any of the
following branch locations:
- Bridgewater
- West Bridgewater
- East Bridgewater
- Pembroke
- Lakeville
- RaynhamAs a Universal Banker, you are the financial
relationship to every customer entering the bank. This position
plays a key role in providing retail banking services and products
to customers. You will be responsible to develop meaningful
relationships with each customer. In this role you will educate
customers on the different ways they can bank with us by
recommending and opening appropriate products and services to help
them with their financial needs. You will be able to put your
people skills to work by assisting with new and existing customers
to understand their financial needs, resolve issues, educate
customers, and process teller transactions as required. Do you have
no experience? We will train the right person. Starting at a
Universal Banker Trainee, our training program will give you the
opportunity to advance through the different levels of Universal
Banker, while continuing to earn a competitive compensation.Do you
have a year or more of experience? For the right person, we will
start you at our mid-tier level while earning competitive
compensation, and we will provide you with a training program that
will allow you to move up to our Senior Universal Banker Level.Do
you have two years or more of experience? The right person can
start at our highest tier Senior Universal Banker level. This level
provides competitive compensation and provides training for you to
continue to grow in your position.Responsibilities:
- Leads and participates in delivery of prompt and courteous
customer service and follows service standards. Establishes
proficiency of the Bank's systems needed to effectively service
customers.
- Adheres to compliance regulations and operational policies and
procedures; CTR, Truth in Savings, Reg. CC, EFT, acceptable
computer use, etc.
- Cross-sells Bank deposit products, services, and distribution
channels. Encourages automated transaction handling to customers by
conducting demonstrations or explaining alternative banking
delivery channels.
- Refers Trust, Investments, Retail Loan, and Commercial Loan
opportunities to specialists.
- Processes financial transactions accurately and timely,
including but not limited to: deposits, withdrawals, check cashing,
transfers, treasurer checks, money orders, loan payments/payoffs,
loan payments, account closeouts, updating passbooks, safe deposit
box payments, etc. Balances within percentage guidelines. Applies
bank procedures.
- Assists with operation of branch by: Opening and closing
branch, maintaining cash limits and supply, performing branch
settlement and assisting others with balancing, servicing and
balancing all ATMs and cash/coin machine, approving checks and
withdrawals in excess of audit limits, assisting in branch audits,
issuing and verifying bait money, reporting counterfeit currency
and preparing CTRs, performing system overrides as required,
signing official checks up to the designated authority level,
opening and closing the safe deposit vault, providing access to
customers, testing alarms and maintaining branch security,
observing branch facility for tidiness and equipment compromise,
following record retention policies.
- Provides customer service by: Establishing new deposit and safe
deposit box accounts by inputting all required information into
computer system, obtains all applicable security clearances and
required signatures, updating and maintaining customer information,
processing, reviewing, and completing various transactions,
including but not limited to: stop payments, CD renewals and rate
changes, wire transfers, IRA deposits, etc., processing Debit and
Credit card applications, researching and resolving customer
inquiries and problems; following through or referring as
appropriate, processing check orders.
- Assists with oversight of staff by: Allocating and coordinating
work flow, guiding and advising coworkers in the more complex
phases of their work, training new and existing coworkers,
providing input for staff scheduling, maintaining computer system
access for coworkers.
- Orders and maintains supplies.
- Processes mail, interoffice mail, email, and returned
mail.
- Provides coverage at any location required.
- Performs additional duties as requested.Requirements:
- Banking experience preferred, but not required.
- Ability to quickly learn and properly use various software
programs.
- Completion of high school or equivalent.Bluestone Bank is an
Equal Opportunity Employer. PI215450071
Keywords: Bluestone Bank, Fall River , Float Universal Banker - Part Time, Other , Assonet, Massachusetts
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