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IP SME Systems Engineer

Company: Keylent Inc
Location: Middletown
Posted on: May 26, 2023

Job Description:

Job Description

Position:IP SME Systems Engineer
Duration:12 months

Business Process Framework (eTOM)

IP SME/Systems engineer To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLAs/KPIs/OLAs. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner

Keywords: Keylent Inc, Fall River , IP SME Systems Engineer, Other , Middletown, Massachusetts

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