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Patient Care Representative (Patient Access)

Company: Southcoast Health
Location: Swansea
Posted on: January 26, 2023

Job Description:


Work for One of the World's Best Hospitals!For Three Consecutive Years, Newsweek named Southcoast Health among the World's Best Hospitals (Charlton Memorial, St. Luke's, and Tobey). In addition, since 2018, Southcoast Health has been voted by readers as South Coast Media Group's Best Place to Work. Why? Because we have some of the most talented people in the world!This position has recently received a competitive market increase$600 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)


  • Hours: 16hrs
  • Shift: Day/Evening Shift (Tues,Thurs 2pm-6pm and Wed,Fri 1pm-4pm)
  • Location: Southcoast Health Orthopedic Surgery - Swansea, MA
    We are searching for a Patient Care Representative I (Patient Access) to perform a variety of office support, coordination of various patient care processes and other related duties in accordance with established Rehabilitation Services department policies and procedures.Education and/or Experience Requirements:

    • Equal to completion of four years of high school plus additional specialized courses or training, secretarial school, diploma, or medical office certification.
    • Duties require knowledge of medical terminology.
    • Proficient keyboarding skills are essential.
    • Must possess strong reasoning and critical thinking skills.
    • Proficient in use of software applications such as e-mail, Word, Excel, EHR.
    • Exceptional customer service skills are required.
    • Medical office work experience is preferred.
    • Associates degree preferred.
      Must be fully vaccinated against seasonal Influenza and COVID 19 and provide required vaccination documentation, unless approved for an exemption or deferral by Southcoast prior to starting employment.Southcoast Health is a community healthcare system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts. Together We Are More.

      • With more than 7,500 employees, Southcoast Health is the largest employer in Southeastern Mass., and the 18th largest employer in the Commonwealth, according to the Boston Business Journal.
      • We strive for a culture of health and well-being that recognizes, respects, and celebrates the rich diversity of one another and the communities we serve.
        We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees' lives.

        • Generous Earned Time Off Package**
        • Health, Dental and Vision Insurance*
        • Tuition Assistance**
        • Short Term and Long-Term Disability Insurance*
        • Life & AD&D insurance*
        • Flexible Spending Accounts*
        • 403B Retirement Plan with match
        • HealthQuest Wellness Program
        • Employee Assistance Program
        • Employee Discount Program
        • Career Development Opportunities
        • Diversity, Equity and Inclusion Council
          *Available to regular status employees who are scheduled to work a minimum of 24 hours.**Available to regular status employees who are scheduled to work a minimum of 20 hours. Are you ready to make a difference in your community? Join us to be More than medicine!Southcoast Health is an Equal Opportunity Employer

Keywords: Southcoast Health, Fall River , Patient Care Representative (Patient Access), Other , Swansea, Massachusetts

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