EMR Help Desk Coordinator - Central Administration

Company: Prima CARE P.C.
Location: Fall River
Posted on: January 12, 2022

Job Description:

Prima CARE, P.C. is searching for a Coordinator to interact with providers, staff and patients over the phone. They play an integral role in shaping first impression regarding the Electronic Medical Record team. This member of the team is responsible for a variety of activities including coordination of telephone calls while routing and screening them as needed. They will respond to patient's request for patient portal access and will create work orders for members of the Electronic Medical Record team. Job Requirements: - - - - - - - - - Responsible for adding and maintaining referring provider files - - - - - - - - - Providing training materials for employees - - - - - - - - - Answering and assigning telephone calls to responsible Electronic Medical Record Team members - - - - - - - - - Help patients access the patient portal - - - - - - - - - Add and update information into the Electronic Medical Record - - - - - - - - - Maintain reconciliation tab in the Electronic Medical Record - - - - - - - - - Create letters and upload into the Electronic Medical Record for providers and staff to use - - - - - - - - - Verify information for providers in the Website Merit-Based incentive Payment System (MIPS) - - - - - - - - - Verify and update National Drug Code (NDC) and vaccine lot numbers - - - - - - - - - Scan documents into electronic records system and certify HIPAA compliance - - - - - - - - - Create spreadsheets for quality measures - - - - - - - - - Assists with projects as needed - - - - - - - - - Receives and reviews material sent to office - - - - - - - - - Scan documents as needed into the electronic medical record Electronic Medical Record - - - - - - - - - Receives patient complaints and creates formal documentation - - - - - - - - - Assists Electronic Medical Record Team Members with duties as necessary as time permits -

Keywords: Prima CARE P.C., Fall River , EMR Help Desk Coordinator - Central Administration, Other , Fall River, Massachusetts