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Services Coordinator Generalist

Company: State of Massachusetts
Location: Fall River
Posted on: June 10, 2021

Job Description:

The Department of Developmental Services (DDS) is seeking a motivated and experienced human service professional for the role of a Human Service Coordinator I (HSC I) generalist in the Fall River Area Office. The Service Coordinator monitors the safety and wellbeing of assigned individuals and advocates in regard to their human, civil, and legal rights through the implementation of support services, the Individual's service plan, and other necessary means.

Duties and Responsibilities: (these duties are a general summary and not all inclusive.)

  • Monitor DDS funded and auxiliary funded programs;
  • Maintain regular contact with individuals, families, and providers;
  • Travel to individuals' homes, programs, and outside meetings; that may or may not be in close proximity of the Area Office
  • Coordination, facilitation, and monitoring the development and progress of support plans per DDS regulations;
  • Utilize the communication methods needed for assigned caseloads;
  • Provide outreach and coordinate referrals to community services and other state agencies;
  • Provide up-to-date record keeping - both electronic and hard copy; maintain documentation for waiver or non-waiver services;

Preferred Qualifications:

  • Familiarity with Microsoft programs, HCSIS and Meditech
  • Experience working with individuals have Intellectual Disabilities
  • Skills using communication styles and/or augmentative communication systems

SCHEDULE Information:

Full-time - 37.5 hour weekly position.

Schedule Monday through Friday - 8:45 am to 5:00 pm

Days off - Saturday and Sunday

Flexibility with work schedule is required.

Agency Requirements:

  • Must be at least eighteen (18) years of age;
  • Must possess current and valid Class D Motor Vehicle Operator's License;

About the Agency:

The Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

Total Compensation:

An employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

  • 75% state paid medical insurance premium
  • Reasonable Dental and Vision Plans
  • Flexible Spending Account and Dependent Care Assistance programs
  • Low cost basic and optional life insurance
  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan
  • 12 paid holidays per year and competitive Sick, Vacation and Personal Time
  • Tuition Benefit for employee and spouse at state colleges and universities
  • Short-Term Disability and Extended Illness program participation options
  • Incentive-based Wellness Programs
  • Professional Development and Continuing Education opportunities
  • Qualified Employer for Public Service Student Loan Forgiveness Program;

Pre-Offer Process:

  • A criminal background check (CORI) will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired.

  • In addition, Chapter 234 of the Acts of 2014, An Act Requiring National Background Checks, requires the Department of Developmental Services to conduct fingerprint-based check of the state and national criminal history databases on the recommended candidate. For more information, please visit:

  • http://www.mass.gov/hhs/cori and http://www.mass.gov/eohhs/gov/departments/dds/fingerprint-background-checks.html

  • Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

  • Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

For help logging into/resetting your MassCareers profile, call the Employment Service Center at 617-979-8500.

For questions concerning the information in this requisition please contact the Human Resources' Field Office at 508-866-8803.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.

This is a Civil Service Position. If there is no Civil Service list for this title, employees appointment must take and pass the next Civil Service examination when administered.

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS:

REQUIRED WORK EXPERIENCE: At least three years of full-time, or equivalent part-time, professional experience in human services work or social work. Based on assignment, one year of professional work experience must have been in one of the following specialty areas. Refer to the individual position description for specialized work experience required.

  • Mental Health Case Manager and Forensic Transition Team Coordinator assignments only: The year of professional work experience must have included the clinical care and treatment of psychiatric or emotionally disturbed individuals.
  • Department of Developmental Services assignments only: The year of professional work experience must have involved working with individuals with intellectual or other developmental disabilities.

SUBSTITUTIONS:

  • A Bachelor's or higher degree in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, or physical education may be substituted for two years of the required experience on the basis of two years of education for one year of experience.
  • Mental Health Case Manager and Forensic Transition Team Coordinator assignments only: Degree substitutions must be in social work, psychology, sociology, counseling, counseling education, rehabilitation, rehabilitation counseling, human services, education of the physically or emotionally handicapped, education of the multiple handicapped, or education of the learning disabled.
  • Department of Developmental Services assignments only:
  • A current and valid Massachusetts license or registration as a physical therapist, speech-language pathologist, occupational therapist, audiologist, registered nurse, dietitian, or social worker may be substituted for two years of the required experience.
  • A current and valid Massachusetts license or registration as a physical therapy assistant or occupational therapy assistant may be substituted for one year of the required experience.
  • One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.
  • No substitutions will be permitted for the required year of professional experience.

REQUIRED EDUCATION AND LICENSES:

  • One of the following is required for Qualified Developmental Services Professional assignments in the Department of Developmental Services only:
  • A current and valid Massachusetts license or registration as a physical therapist, speech-language pathologist, occupational therapist, audiologist, registered nurse, dietitian, or social worker, OR
  • A Bachelor's or higher degree in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, or physical education.
  • Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator's license or the equivalent from another state.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Keywords: State of Massachusetts, Fall River , Services Coordinator Generalist, Other , Fall River, Massachusetts

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