We better the lives of our customers and communities.
Supervise, coach, train and administer appropriate actions
associated with daily Customer Field Service operation.
- Manage the dispatch office to provide scheduled work for
service techs and dispatch them as required. Prioritize all work
within the area to provide for the most efficient scheduling and
use of resources.
- Supervise Customer Field Service personnel, meter shop and two
man fitting work.
- Check and supervise all large meter installations. Conduct
field tech audits and quality assurance site visits. Equipment
inspections and audits as required.
- Maintain records of gas leaks and arrival times. Manage the
workforce plan. Monitor Dispatch Process effectiveness, including
the dispatch schedule.
- Understand and implement the provisions of the, Local 369, UWUA
AFL-CIO, Union Contract.
- Completes time sheet accurately, including supporting those
submitted by the workforce regarding the assigned job or jobs and
record the proper account number relating to the work
- Monitor employee attendance in accordance with Company FMLA and
Attendance Control policies.
- Support manager in implementation of departmental and company
policies and procedures.
- Participate in off hour coverage for emergencies including hit
mains, storms, and customer outages.
- Ensure adherence to the company's O&M standards
- Demonstrate a high standard of safety and provide a safe work
environment by complying with safety regulations and enforcing
corporate and operational policies and procedures.
Education and Experience
- Associate's Degree in Business Administration plus a minimum of
five years' experience or any equivalent combination of education
and experience which provides the knowledge and abilities necessary
to perform assigned work required. 5+ years of Gas Utility industry
- Strong working knowledge of gas utility operations, federal,
state and local natural gas codes.
- Excellent leadership and decision making skills. Ability to
work well within a team environment as well as operate within
cross-functional teams to address various customer requests.
Ability to read, analyze, and interpret technical procedures,
diagrams and procedure manuals.
- Must be able to qualify for and perform the covered tasks under
the Operator Qualification standards
- Understanding of GIS Systems and how to read/interpret company
- Working knowledge of pressure control and monitoring
systems.Ability to operate gas leak detection equipment. Ability to
work evenings and weekends as required Ability to perform the
physical requirements of the position
- Proficiency in Microsoft Word, Excel and PowerPoint or
comparable software applications
- Valid Driver's License
Who we are
We know that the services we provide directly affect and are
essential to our customers' quality of life and wellbeing. From
homes to hospitals, elder-care facilities to elementary schools,
our customers depend on our ability to continue to provide safe and
reliable energy and water services. For more than 30 years, Liberty
has demonstrated an unwavering commitment to delivering clean
energy and water solutions. Our rapid growth has led both our
renewable energy and regulated utility services into different
geographies and commodities, but our purpose remains unchanged -
Sustaining Energy and Water for Life.
Today, Liberty provides regulated water, electricity, and
natural gas utility services to over 807,000 customers in the
United States and Canada. And, our growing portfolio of clean,
renewable wind, solar, hydro and thermal power generation
facilities represents over 2 gigawatts (GW) of installed capacity
and more than 1.6 GW of renewable energy projects under
Through embedding sustainability in our day-to-day business
decisions and putting our customers first in all that we do, we
know that we can do well by doing good. We recognize that we have a
role to play in leading the energy transition towards greener
solutions for our customers and communities. And, our recent
recognition in the 2020 Bloomberg Gender Equality Index and as one
of the Top 10 of Corporate Knights Global 100 Most Sustainable
Corporations in the World ranking are testaments to our work in
About Algonquin Power & Utilities Corp:
Liberty is a subsidiary of Algonquin Power & Utilities Corp.
("Algonquin"). Algonquin is a North American diversified
generation, transmission and distribution utility with $11 billion
of total assets. Common shares, preferred shares, and installment
receipts are traded on the Toronto Stock Exchange under the symbols
AQN, AQN.PR.A, AQN.PR.D, and AQN.IR. APUC's common shares are also
listed on the New York Stock Exchange under the symbol AQN.
Visit our Careers Site at https://jobs.libertyenergyandwater.com/
Follow us on Twitter and join the conversation! @AQN_Utilities &
What we offer
Collaborative environment with a genuine flexible working
Share purchase/match plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
- Free parking, including free electrical charging
We are focused on building a diverse and inclusive workforce. If
you are excited about this role, and are not certain you meet the
all the qualification requirements, we encourage you to apply to
further investigate the opportunity.
We are an equal opportunity employer and value each person's
unique background, diversity, experiences, perspectives and
talents. Full participation of all employees in a safe, healthy and
respectful environment is key to individual and company success. We
are committed to fully utilizing the abilities of all of our
employees and expect each of our employees to honor this commitment
in their daily responsibilities.
As part of our commitment, we work to ensure our application
process is accessible to all candidates. If you require special
assistance or accommodation during the hiring process, please
notify the Talent Acquisition Team.