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Director, Product Management

Company: Real Matters Inc.
Location: Middletown
Posted on: June 6, 2021

Job Description:

About the Role:

Solidifi is looking for a Product leader to work with our internal teams and client partners to develop and execute a Product Strategy focused on eClosings. This position will lead the design and direction for determining the eClose program that will enable our Centralized Refinance Title business to support hybrid and RON transactions.

While reporting to the VP, Product Management, you will also work with various departments under the Real Matters' umbrella and play a key role in process improvement, as well as the implementation of new products and programs. The right candidate will have a demonstrated ability to be an effective liaison between Operations, Tech, Clients, and Senior Leadership, while ensuring alignment to company goals, objectives and core values.

The Director, Product Management will:

Design, implementation and success of Solidifi's capabilities as it relates to eClosing.

  • Design entails the following elements:
  • Pulling data using deep analytics
  • Goal setting with clear metrics for success
  • Interviewing end users and working with key industry partners on integrated projects
  • Alignment to our Core Model / Product Development methodologies
  • Obtaining buy-in from key stakeholders (Ops, Tech, Senior Leadership) for any projects, programs and initiatives
  • Working alongside Tech to develop project scope / develop mock ups & prototypes / while staying within development resource budget
  • Documentation of business requirements and process flows

  • Implementation entails the following elements:
  • Full project management ownership
  • Collaboration with Tech to define and produce requirements documentation
  • Keeping the organization informed as to project statuses
  • Interfacing with Ops to transition ownership of the project and buy-in on the operational metrics expected post launch
  • Coordination of User Acceptance Testing to ensure proper sign-off before and after rollout

  • Success entails the following elements:
  • Preparedness for a smooth launch of any products/programs
  • Tracking operational metrics post launch to determine if goals were met
  • Conducting Lessons Learned sessions ensure successes are continued or areas for improvement are understood and mitigated going forward
  • Producing product/program roadmaps to ensure adherence to company values/goals and continual evolution of the products/programs.
  • Involvement in strategic planning and the overall evolution of the Centralized Purchase Title product roadmap

  • Occasional travel throughout the product development lifecycle

Skills and Experience Required

  • Bachelor's degree or equivalent in Finance, Accounting, or Information Technology

Experience leading a team and managing products / projects / programs and business analysis

  • Experience with and knowledge of formal project and product management methodologies is expected
  • Solid understanding of the eClosing process and/or Residential Title Insurance & Settlement Services industry
  • Ability to work with Third Party Companies assessing system functionality and APIs
  • Understanding of KPIs and analytics and using them to drive program and project completion
  • Ability to present confidently and effectively to Senior Executives
  • Proven ability to research, synthesize information, formulate conclusions and document them in a thorough, yet concise manner
  • Strong analytical, data processing and problem-solving skills
  • Highly proficient with all MS Office applications

About Solidifi

Solidifi is a leading network management services provider for the residential lending industry. Solidifi's platform combines its proprietary technology and network management capabilities with tens of thousands of independent qualified field professionals to create an efficient marketplace for the provision of mortgage lending services. Our clients include the majority of top 100 mortgage lenders in the U.S. Solidifi is a leading independent provider of residential real estate appraisals to the mortgage market and a leading independent provider of title and mortgage closing services in America. Solidifi has offices in Buffalo (NY), Denver (CO) and Middletown (RI). Solidifi is a wholly-owned subsidiary of Real Matters Inc. (TSX: REAL).

For more information, please visit www.solidifi.com.

Equal Opportunity Employer

Solidifi is an Equal Opportunity Employer; applicants are considered for all roles without regard race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Please advise us at any point during the recruitment and selection process if you require accommodation. Solidifi is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.


Keywords: Real Matters Inc., Fall River , Director, Product Management, Other , Middletown, Massachusetts

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