Customer Service

Company: Steward Health Care System
Location: Fall River
Posted on: May 5, 2021

Job Description:

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues. In support of this, we commit ourselves to the following values: Compassion Accountability Respect Excellence Stewardship If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. Customer Service Representative Job Summary: Under the general supervision of the Patient Access Supervisor, provides customer service to clients, employees and visitors to Saint Anne's Hospital Information Desk. Minimum Education Requirements: High school diploma or its equivalent. Minimum Work Experience: Six months to 1 year previous experience in health care customer service or comparable position preferred. Other skills and abilities: Customer service and public relations skills. Ability to deal with the public in a difficult and sensitive environment. Bilingual preferred. Basic computer literacy. Equipment/Software/Certification: n/a

Keywords: Steward Health Care System, Fall River , Customer Service, Other , Fall River, Massachusetts