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Technical Operations Trainer- North Kingstown, RI

Company: Kelly Services
Location: Bristol
Posted on: April 10, 2021

Job Description:

Kelly Science is excited to be hiring a Technical Operations Trainer (Molecular Lab) in North Kingstown, RI. --This is a 2-month project where the employee will attend company training 1-week in Carlsbad, CA before being deployed at a customer site in North Kingstown to implement, train, and optimize a new molecular testing platform.--The ideal candidate will have a Bachelor's degree in a Life Science discipline, have 1-2 years industry experience in a clinical (molecular preferred) laboratory setting, and experience in training/teaching others on technical equipment. Experience with automated systems a plus. If you are an exceptional people-person, LOVE being on the forefront of cutting-edge technology, and are open to a 2-month contract, we want to hear from you!--Duration: 2- Month Temporary. Candidates must be available to travel for 1 week of trainingPay: $30/hr pay rate plus per-demi for travel expensesShift: 2 options:FULL TIME: Mon-Fri 3:30- Midnight ORPART TIME: Saturday and Sunday 8am-4:30pm--The Technical Operator Specialist is a customer on-site resource focused on providing support and guidance for our clients NEW molecular testing platform. The scope of this role includes monitoring customer use of the system, identifying customer operational errors, proactively preventing system failures, and acting as a liaison between the customer and Service & Support teams. The Operator Specialist will work closely with customers and foster strong collaboration and communication with assigned customers.--Key Responsibilities:

  • Quickly and effectively learn to operate and recover from minor errors and transfer knowledge to customer
  • Monitor customer use and ensure the system is ready to process samples prior to initiating runs
  • Act as a liaison between the customer and the Service and Support teams when instrument/application issues require expert support.
  • Communication with customer leadership regarding errors occurring and recommend actions to drive operator success
  • Collaborate with regional/district level service, support and sales leaders to develop recommendations for training and operation improvements
  • Identify opportunities to drive efficiency and process improvements
  • Diligently track key performance indicators and customer use
  • May perform other related duties as required and/or assigned.--Required Qualifications:
    • Bachelor's degree in a life sciences or engineering discipline plus strong technical/scientific aptitude.
    • At least 2 years of experience working in a laboratory environment.
    • Ability to work independently, self-driven and motivated
    • Strong customer focus and desire to ensure customer success
    • Exceptional communication skills as well as analytical and observation skills.Interested Candidates Apply Today for Immediate Consideration and schedule an interview with Katie at Why Kelly--?Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interests-it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.]]

Keywords: Kelly Services, Fall River , Technical Operations Trainer- North Kingstown, RI, Other , Bristol, Massachusetts

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