Field Support Team Lead - Personal Care Line
Company: Amedisys
Location: Fall River
Posted on: January 14, 2021
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Job Description:
* Caregiving is our Calling * Associated Home Care, an Amedisys
company, is the leading provider of personal home care in the state
of Massachusetts in addition to its service areas around
Jacksonville, Florida and Knoxville, Tennessee. From companionship
to around-the-clock in-home care, our customized services are
designed to bring peace of mind to individuals needing extra care
for their families. Customizing care to each client's need is an
important part of the service plan and can always be adjusted as
needs change. Our specially trained nurses and caregivers are
available from one to 24 hours a day, seven days a week. After an
initial assessment over the phone or in person, our nurse will
personally visit with the client and family members to discuss the
most beneficial and cost-effective services. As a personal care
team member, you'll be a true advocate engaging clients throughout
their coordinated daily living activities, all while maintaining
autonomy and independence to support their needs. If you're looking
for a home with a Nationwide Company where you can put your skills
and experience to work, make a difference every day and pursue your
goals for the future, join our team.*What You Will Do* The Field
Support Team Lead is a liaison between care center leadership and
field employees. The role requires a high degree of collaboration
with other care center team members including the hiring and
onboarding coordinators, the scheduling team, field nurses and care
center leadership to maintain relationships with and resolve
problems for the field staff. The position will also assist care
center leadership SRM/DOO in ongoing initiatives and projects. *
Responsible for improving field staff engagement and retention
through regular events, activities, and building strong
relationships with field staff. * Supports scheduling team and home
care aides with service delivery to clients, families and
caregivers. * Functions as a coach to home care aides. Explains and
reinforces job role, policy and standards of practices. * Performs
on-site home visit orientations, supervision visits, skills checks
and annual reviews for home care aides in compliance with federal,
state, and applicable accrediting body and company policies. *
Participates in investigations related to services complaints,
dissatisfactions or incidents under direction of SRM and DOO. *
Supports SRM team in other areas including scheduling when
necessary. * Communicates concerns in employee performance to
supervisor. * Communicates changes in patients' health or function
to appropriate nursing staff and SRM/ DOO. * Demonstrates flexible
and efficient time management, and helps team meet care center
productivity standards. * Performs other duties as assigned.
*Qualifications* *Required* * High school diploma or equivalent. *
Three plus years of experience in health care or related field with
a current Nurse Aide license, or Home Health Aide Certificate,
Supportive Home Care Aide or LMHC in addition to six months or more
of employment with Personal Care at Amedisys. * Experience with
consumers care plans. * Licensed driver in the appropriate state
with available and independent transportation and current insurance
coverage. * Preferred * * Experience in healthcare industry a plus.
Amedisys is an equal opportunity employer. All qualified employees
and applicants will receive consideration for employment without
regard to race, color, religion, sex, age, pregnancy, marital
status, national origin, citizenship status, disability, military
status, sexual orientation, genetic predisposition or carrier
status or any other legally protected characteristic. * Benefits
and More * PRN Employee Benefits Include: * 401K * Employee Stock
Purchase Program * Paid Sick Time (MA Only) * Employee Assistance
Program Employees working on average of 30 hours or more per week
during the first 60 days of employment will be eligible to enroll
in the health insurance plan the first day of the month following
date of hire or status change. Part-time and Full-time Employees
receive the same benefits as PRN Employees plus: *
Medical/Prescription
* Dental
* Vision
* Health and Flexible Spending Accounts
* Company paid Life and AD&D Insurance
Keywords: Amedisys, Fall River , Field Support Team Lead - Personal Care Line, Other , Fall River, Massachusetts
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