Sr. Director, Business Control & Risk Management

Company: Santander Holdings USA Inc
Location: Fall River
Posted on: October 17, 2020

Job Description:

Sr. Director, Business Control & Risk Management  -  2002918  Description  As a member of the Technology & Operations organization you will be part of the team that serves the needs of Santander Bank, N.A., including products and services for personal, business and corporate customers. Our people are at the heart of everything we do.  We are committed to teamwork, and we encourage collaboration and innovation to be a smart, customer-focused and solutions-oriented organization. The Technology Team supports the development, implementation and ongoing maintenance of all banking systems. This team has the expertise and commitment to develop high-quality solutions to meet the needs of a fast-paced and complex operating environment. The Operations Team supports the processing for all the bankâ??s transaction channels.  Each day, this team excels when faced with opportunities and challenges to make a meaningful, error-free difference for our customers.  Summary Reporting directly to the Head of SBNA Operations, The Sr. Director, Business Control & Risk Management operates within the first line of defense and is accountable to lead Business Control & Risk Management team(s) in the effective oversight and governance of line of business execution against the Enterprise Risk Management Framework. S/He is responsible for liaising with senior/executive management and/or board on the overall effectiveness of the Line of Business(es) control environment, will also ensures the Business Control & Risk Management team(s) effectively execute business line risk assessments and proactively identify emerging and material risks that may change the line of business(es) risk profile. The individual has direct oversight for the effectiveness and on-time closure of line of business action plans and ensures that as risk appetite changes applicable controls and metrics within each business remain adequate. S/He will also be responsible for oversight and governance GLBA operational compliance and the Records Management Office. Duties & Responsibilities E stablishes expectations, ownership and accountability for risk management within the Business Line P rovide risk expertise and control function feedback, as applicable, during performance review cycles and incentive plans of employees in the Business Line E nsure awareness in the Business Line of risk frameworks, policies and standards A ct as central point of contact for receipt and distribution of risk related information between SLoD risk teams and Business Lines M aintain two way communications with SLoD F acilitate training for Business Lines to provide awareness of risk frameworks, policies, programs, processes, etc P artner with SLoD to provide input/review of frameworks, policies and standards F acilitate Business Line awareness of and adherence to risk frameworks, policies, and standards through internal control testing and issue validation R eport and escalate exceptions and facilitate Business Line corrective actions C ontinuously monitors all sources of risk existing within the Business Line and externally E ngage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line U nderstand where credit, market/liquidity, operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks M onitor Key Risk Indicators and report on negative/adverse trends in Business Line M onitor risk profile to maintain tolerance within Risk Appetite V alidate the adequacy of controls, escalate deficiencies as appropriate C onduct RCSA responsibilities including Process Mapping, Risk & Control Matrices, Inherent Risk Assessments, Internal Control testing and Heracles data/input E ngage and hold Business Line process owners accountable to identify and assess risks S upport Business Lines in risk identification (e.g. NPBA, change management, etc.) E nsure all issues (Self-Identified, IA, Credit Risk Review or Regulatory) pertaining to the Business Line are resolved within established timelines V alidate issues to ensure Business Line remediation is sufficient to address root cause and prevent recurrence I mplement and maintain internal control testing and control effectiveness monitoring in the Business Line I dentify root causes of control deficiencies/weaknesses and take appropriate action to ensure Business Lines remediate and prevent recurrence At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.  Qualifications  Education B achelor's Degree or equivalent work experience in Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field or, Master's Degree Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field Work Experience 12-15 years of Risk Management, Controls, or related operational experience. Leadership experience within the Financial Services industry. Change & Process Management and/or Consulting. Previous management experience Skills E xperience with delivering risk management execution across multiple business lines offering a wide variety of financial services products and services Deep knowledge of the financial services sector, particularly with the competitive dynamics and products in retail banking and risk management Developed understanding and demonstrated application of operational risk identification and mitigation practices and procedures Developed understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators Ability to build credibility with, collaborate with, and influence line of business executives Able to effectively engage in communication with executive management, board members, regulators and other team members across the Santander US and Corporate Risk Management (DGR) organization Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels Ability to anticipate the impact of regulatory and other environmental factors and proactively take action to ensure the team/function/enterprise is prepared Ability to develop a mentoring culture with both senior experienced team members and junior staff Ability to build, present and negotiate a position based on metrics and facts Ability to build internal and external networks of information resources within the risk management ecosystem Improves relationships between key individuals to achieve seamless cross-team work flow and positively impact results Uses informal networks to gain support for ideas and projects Brings out the best in each team member by consistently motivating and acknowledging peer contributions Understands and leverages team dynamics Fully accountable for timeliness, completeness, quality of projects, processes, products and services Remains calm and focused on goals while facing pressures, obstacles or short-term setbacks Ensures people receive the information they require, and brings the team together to share information Effectively conveys difficult or complex information in an easy to understand manner, by providing the big picture and illustrating important linkages Keeps up -to-date with external market events, pressures and regulations which may impact the organization and assesses whether similar issues exist in the organization Can identify functional and organizational implications associated with major trends Designs solutions to address industry activities that impact the organization Monitors adherence to policies, regulations, processes and procedures within function and actively undertakes corrective action where necessary Understands end to end processes across the organization and how processes are integrated Has a practical knowledge of regulations impacting area supported Ensures that all directs and colleagues have appropriate knowledge of risk and the regulatory environment Investigates and identifies the root cause and corrects items deemed non-compliant, regardless of pressures from business or management  Job :  Business Control  Primary Location :  Massachusetts-Dorchester-2 Morrissey Boulevard - 06367 - Columbia Park-Corp    Organization :  SBNA Operations (5000)  Schedule :  Full-time  Job Posting :  Sep 18, 2020, 1:53:12 PM Â

Keywords: Santander Holdings USA Inc, Fall River , Sr. Director, Business Control & Risk Management, Other , Fall River, Massachusetts