Vice President of Community Support Services Family Service
Association is a comprehensive private, non-profit social service
agency dedicated to the development and implementation of services
designed to provide strength and support to individuals and
families throughout southeastern Massachusetts. Headquartered in
Fall River, Family Service Association strives to increase the
capacity of individuals and families to cope with the stresses of
family life and interpersonal relationships in a positive,
productive and health-improving manner. This agency is a leading
provider of professional social services in the South Coast region
of Massachusetts, with a 130-year tradition of high quality.
We have an exciting opportunity for a Vice President of
Community Supports (VPCSS) on our Administration team. The
Vice President of Care Coordination (VPCSS) will function as a
member of the Senior Leadership team reporting to the C.E.O. The
Vice President of Community Supports (VPCSS) is directly
responsible for the development, management and quality improvement
activities of the Afterschool Day Care, Behavioral Health Center,
Kids Academy, Community Service Agency, Family Resource Center, In
Home Therapy and Therapeutic Mentoring programs.
Responsibilities will include the following:
Direct and participate in the planning process for future
development and growth of the agency. Market and expand existing
programs while developing new initiatives in order to strengthen
the Agency’s funding base.
Develop programs and services consistent with agency purpose and
the needs of the community, and ensure programs are responsive to
the needs of the community, client, referral and funding
Keep informed of national, regional and local developments and
trends the impact operations and facilitate organizational adaptive
changed as needed.
Delegate authority to provide program direction to subordinate
personnel and hold them accountable for the performance of their
programs and/or departments, ensuring full organizational alignment
with its mission, vision and values. Participate in the development
and monitoring of service and financial targets, ensuring targets
Provide individual and team supervision to Program Leaders as
warranted and appropriate according to the Agency supervisory
structure. Participate in the hiring, training, and timely
performance evaluation of all staff.
Ensure coordination and integration of programs so that services
are as seamless as possible in order to flexibly respond to the
changing needs of clients.
Utilize program evaluation methodology, MIS, and financial data
to monitor service and financial goals, and adjust service delivery
Oversee program compliance with agency, licensure, funding
source and accreditation regulations, standards, policy and
Participate in committees and assigned Quality Improvement
Perform additional duties and responsibilities as directed by
the CEO, up to and including the oversight and leadership of
Education and Experience:
Master’s Degree in human services and a minimum of four years
experience administering program for adults. Demonstrated
competence in planning, designing, and implementing programs,
management, personnel administration, and team building.
Previous experience in the field of Behavioral Health with both
adults and children is desired.
The schedule is Monday through Friday 9:00 a.m. - 5:00 p.m.
Family Service Association offers a generous benefits package
including medical and dental insurance, vision plan, short
term/long term disability, 403(b), flexible spending account and
a generous time off package including vacation time, sick time
and eleven paid holidays.
Family Service Association is an Equal Opportunity Employer.
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