Vendor Relationship Manager

Company: Hologic
Location: Marlborough
Posted on: January 1, 2026

Job Description:

Job Summary: The Vendor Relationship Manager will be accountable for performing those tasks which are required to enable and sustain our service vendors, contractors and partners. Those tasks include but are not limited to assisting in establishing and setting up these relationships, addressing issues and support requirements as they occur, providing both regularly scheduled and on-demand reporting and assisting in the creation and analysis of associated financials. This individual will monitor and analyze our vendors and programs to mitigate risk and ensure timely escalations. Regular reporting requirements will include monthly KPI’s and enablers such as invoicing as well as the material required to support quarterly business reviews. The Vendor Relationship Manager will recommend and participate in the development of new methods and processes which are aimed at advancing the quality and value which our vendors deliver. This individual participates in the development and documentation of methods, techniques and standard operating practices for projects, programs, and people. The Vendor Relationship Manager supports and enables the Director of Service Excellence while also working with other functional areas such as Finance, Training, Tooling and Calibrations, Operations, Service Enablement and IT. Essential Duties and Responsibilities: Provide business operations support on the systems, financial, administrative, or contractual aspects of the Service department and the contractors and partners that enable it Perform financial and administrative activities including reporting, reviewing, estimating, approving invoices, analysis and forecasting for assigned tasks or projects. Prepares, submits, and may explain periodic reports on areas of responsibility (such as detailed cost analysis, plans, and project results). Evaluate current business processes and recommend corrective action plans for improvements. Identify and implement continuous improvement initiatives to increase business efficiency. Track, measure, and escalate performance issues and participate in the creation and implementation of countermeasures to reduce risks. Provide input to training programs based on ongoing experience, process metrics and feedback from process users. Analyzes financials, demand and usage information for vendors, contractors and partners of Service and provides input and recommendations on corrective and enhancement opportunities May be responsible for leading cost reduction and/or special projects. Ensure compliance with operational policies and standards. Other duties as assigned by manager. Qualifications: Education Preferred Minimum Non-Technical Degree: BA/BS Degree Experience 3 to 5 years’ experience in supporting an operations and/or service function in a for-profit business. Experience developing reporting, KPIs and other metrics to evaluate effectiveness. Experience in a regulated business environment is a plus Experienced with Lean Six Sigma, ISO and FDA quality systems is a plus. Skills Excellent task/project management skills with demonstrated ability to collaborate and escalate when necessary. Excellent communication and interpersonal skills with the ability to influence others. Extreme attention to detail and quality to drive accurate business decisions High level skills with software such as Excel, business intelligence and data visualization platforms and the Microsoft Business Suite Familiarity with business systems such as Oracle and Salesforce are a plus The annualized base salary range for this role is $87,600 to $136,900 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs, and market demand. Why Hologic? We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. If you have the right skills and experience, apply today! Agency and Third Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. LI-MG3

Keywords: Hologic, Fall River , Vendor Relationship Manager, IT / Software / Systems , Marlborough, Massachusetts