Assistant Community Manager
Company: Jones Street Residential
Location: Fall River
Posted on: April 1, 2026
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Job Description:
Full-time Description The Assistant Community Manager is
responsible for overseeing all day-to-day operations of the
apartment community. This position is accountable for achieving the
financial, operational, and business objectives of the property.
The Assistant Community Manager is expected to provide unparalleled
customer service, creating a strong sense of community for all
residents. This individual is also responsible for supervising
on-site staff, ensuring all operations are functioning properly and
in accordance with company standards. Responsibilities Monitors and
enforces compliance with all pertinent company policies,
procedures, and standards related to operations and employment
Understands local and federal laws as they pertain to leasing,
evictions, deposit accounting, fair housing, risk management and
OSHA requirements Has a clear working knowledge of community
accounting and operating procedures Remains informed about current
market developments including competition’s occupancy, rent
structure, amenities and current concessions Maintains a flexible
schedule, and able to fill in other positions as required Interacts
with the prospects, residents, and team in a professional and
courteous manner, assisting with questions, solving problems and
any other duties required Ensure property is rented to fullest
capacity, utilize marketing strategies to secure prospective
residents and enhance closing techniques Demonstrate ability to
understand financial goals, operate asset in owners’ best interest
in accordance with company requirements Maintain accurate records
of all community transactions and submit on timely basis, including
rent rolls, delinquency reports, move-in/move-outs, invoices, etc.
Manage resident concerns and requests on a timely basis to enhance
resident satisfaction with management Assists the Community Manager
in operating community within budget parameters while increasing
Net Operating Income Strengthen success of staff through ongoing
training, instruction and leadership, providing daily/weekly staff
schedules and assignments Generate necessary legal action,
documents and process in accordance with state and company
guidelines Assists Community Manager with supervision of
maintenance and leasing staff Manage the leasing and renewal
process by guiding the team through effective sales and customer
service retention strategies Train and develop employees to ensure
team meets their full potential Monitor rent delinquency for all
current and past residents Perform other duties as required
Requirements Bachelor’s Degree preferred Three to five years of
experience in residential property management Experience with
market-rate communities Strong computer skills, especially in the
Microsoft Office Suite and Yardi Voyager software Working knowledge
of applicable Landlord Tenant Laws, Fair Housing Regulations, and
other laws as they relate to property specific guidelines and
occupancy standards Organized and detail oriented with the ability
to see the big picture Must be able to identify and resolve
problems in a timely manner and gather and analyze information
skillfully Complies with all Jones Street Residential policies and
procedures Salary Description $30- $33/hr
Keywords: Jones Street Residential, Fall River , Assistant Community Manager, Hospitality & Tourism , Fall River, Massachusetts
