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Nurse Case Manager

Company: Sstar
Location: Fall River
Posted on: May 11, 2024

Job Description:

Job Description:Shift: First ShiftAbout UsWere more than just quality treatment for substance use disorders. Were a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs.The Nurse Case Manager is responsible and accountable for assessing, triage and developing a plan of care for patients whom, walk in, call in or are referred to the MAT Program at SSTAR. The Nurse Case Manager is responsible for working in collaboration with the MAT Team to assist patients with enrollment into MAT Services, primary care, inpatient, behavioral health, recovery coach services etc.Benefits403BDental insuranceDisability insurance through Massachusetts PFMLEmployee discounts, cell phone, eyewear etc.Health insuranceLife insurancePaid time offVision insuranceFlexible Spending AccountOpportunities to earn CEU'sVoluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability InsurancesDuties & ResponsibilitiesConduct initial assessment and intake obtaining social, medical, mental health, substance abuse and medication historyReview Policy and procedures for Injectable medications update as neededAssign appropriate tasks to staff consistent with their job dutiesCoordinate with managed care case manager and LPN delivery of medications/stop delivery of medicationMonitor medications that are on site for duplicate deliveries or delivers for patients that have been lost to careAttend Next Gen Round Up meetings report any issues r/t Next Gen usage/performance/problemsReport Next Gen Round Up solutions/trainings/updatesFacilitate meetings/staff trainings related to Next Gen upgrades/updates/workflowProvides direct patient care to patients with opioid and substance use disorders, screening, and telephone triage, performing intakes, supervising initial buprenorphine induction, and providing counseling on therapies for substance use disorderResponsible for improving the care of our patient population across health, substance use and mental health treatment, promoting patient activation and empowerment for shared decision-making in treatment, and encouraging healthy behaviors, self-management of health, mental health and substance use conditionsMonitor the health status, treatment progress, and medication adherence of the OBAT patient panelSchedule follow up appointments/ Intakes/Inductions with nurse case managers /schedule intakes /follow ups with MAT provider /schedule follow up appointments /physicals with primary care providersRevise the patient plan of care with the OBAT treatment team, as needed, to address patient needs and issuesDirectly support our medical specialty providers and behavioral health specialists during clinical sessionsCommunicates and collaborates with care team providers including PCP, specialists, behavioral health providers, psychiatric nurse practitioner, caseworker and other team members as deemed appropriateFull Time Nurse Case Manager to carry a case load of 100-125 patients Provide follow up care in person and via telephone when neededNurse Case Managers work Autonomously, following the Nurse Driven Model for all OBAT sites across Massachusetts.Review consents and treatment contracts with patients, obtaining signatures and giving the patient a copy and leaving a hard copy in the patient paper chartFacilitates and track referrals and serves as the central contact for patients and their families, BH providers, specialists when needed. Collaborate as needed with physicians, social worker, and specialty care physicians to whom the patient has been referred.Manage patients receiving opioid treatment medications on an ongoing basisAssessment of signs and symptoms of opioid withdrawal using the Clinical Opioid Withdrawal scale/CIWA ScaleMonitoring of patients in the induction, stabilization, and maintenance phases of treatmentAssess patients looking to access both behavioral health, and OBAT services at SSTAR Family Health CenterFollow State and Federal guidelines in providing care to opioid-dependent patientsComplete appropriate documentation with excellent record keeping including visit notes. Use clear concise and effective communication written/oral and comply with departmental policies when sharing/documenting relevant patient care dataCollect pertinent data using appropriate assessment techniques i.e., OBAT intake and enrollment paperwork as well as quarterly OBAT questioner and OBAT Dis-enrollment paperwork. Submit to support staff for data to be entered into virtual gateway.Evaluate data according to the patients immediate conditions and needs, review hospital records with MAT provider and/or PCP.Involve the patient, and appropriate health care providers in the collection of data when appropriateOngoing education and support of patients in all phases of substance use treatment including nursing visits scheduled and unscheduled (walk -in), urine toxicology screens, routine labs and as needed, medication teaching, monitoring, medication counts, observed dosing, and medication refillsWorks with the specialty as well as retail pharmacies and the OBAT team in obtaining medication orders, prior authorizations, prescriptions, refills, and communication as neededContact with outside agencies DCYF, Probation, Parole, Medical Providers.Obtain access to the Massachusetts Prescription Monitoring Program online portal look-up/review patient data document findings, alert provider if review has abnormal findingsCollaborate and coordinate care with BH team members around psychiatric emergencies or crisis-related clinical concernsAttend weekly OBAT Team meetingsCommit to a focus on continuous improvement of workflow processes and proceduresAssume other responsibilities, as directedMust cooperate fully with SSTARs Corporate Compliance Program and performs all tasks as assigned by the Director and/or CEOExperience and Skills:Education & ExperienceRN/LPN License to practice in MassachusettsKnowledge of Medication for addiction treatmentCurrent CPR CertificationExperience caring for patient with mental illness or SUD requiredAbility to diffuse tense situations related to patient careLeadership experience with the ability to work autonomouslyKnowledge of community, and health resources, particularly substance use-related resources and supportsAbility to interact and communicate with a variety of people, both on a one-on-one basis and in meetings and group presentations; must be able to relate to and work with ill, emotionally upset, and sometimes hostile peopleAbility to anticipate and react calmly to emergency situationsValues cultural diversity and other individual differences in the workforce, ensuring that the organization builds on these differencesCARN CERTIFICATION (once eligible after 2000 hours of clinic)From: SSTARby Jobble

Keywords: Sstar, Fall River , Nurse Case Manager, Healthcare , Fall River, Massachusetts

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