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Procurement Manager, Center of Excellence

Company: Point32Health
Location: North Attleboro
Posted on: September 20, 2022

Job Description:

The Senior Procurement Center of Excellence Manager will lead vendor/vendor management strategic activities particularly focused on contract performance measures, quality activities, and risk management. The role provides core expertise in the four process domains (i.e., Performance Management, Financial Management, Relationship Management, and Risk Management) in support of sourcing and contract execution lifecycles. The Senior Manager is responsible for managing the strategic relationships of vendors with a primary goal of driving successful outcomes from the vendor base and mitigating future potential risk, while supporting analysis and reporting of vendor performance to the appropriate stakeholders. While key stakeholders have primary accountability for day-to-day oversight of the vendor outcomes, vendor management will be responsible for strategic reviews, on-going monitoring and act as an escalation point for systematic vendor issues. Vendor Management is key priority and initiative for Point32Health with visibility at both the Senior Leadership Team and Board of Directors. The Senior Manager will have responsibility to provide monthly reporting on internal business owners and external vendor performance as well as preparing annual reporting to the Audit and Compliance Committee of the Board of Directors.Job Description

  • Proactively oversee vendors and business owners timely submission of metrics of contractual terms and conditions, routine attestations and reports, critical deliverables, and monitor prompt resolution of issues to minimize impact of service disruptions.
  • Develop performance metrics, surveys, and scorecards that align with organizational priorities and manage vendor performance against ongoing trends to maximize vendor partnerships
  • Manage contractual standards and serve as a single point of contact to the business and intermediary with the vendor on client engagement on contract terms
  • Closely coordinate with Procurement team, including Director, Procurement, Manager, Strategic Sourcing, Category Managers, Buyers and Procurement Specialists for Contract Requirements, and work within the enterprise organization to analyze and solidify an overall contract performance
  • Report status of current contract performance, assist in defining improved metrics around SLAs and generate & lead continuous improvement opportunities
  • Proactively identify and mitigate vendor risk
  • Drive the creation of strategic initiatives and plans to define and strengthen Vendor Risk Management
  • Collaborate with stakeholders, procurement, and others for the socialization and resolution of key vendor risk or performance issues
  • Conduct regular vendor assessments to measure and monitor risk profiles
  • Work with business partners / treasury to conduct periodic financial risk assessment
  • Identify and develop procurement policies and procedures (playbook) to capture and sustain value
  • Continue to enhance procurement playbook through best practices
  • Establish procurement efficiency metrics and performance improvement opportunities including systems and tools
  • Develop a comprehensive set of procurement operational reports to optimize decision making regarding vendor performance, spend management, savings and contract compliance
  • Develop and manage a training program that supports internal and external stakeholders on procurement processes
  • Participate in Quarterly Business Reviews with executives, vendor, procurement and business stakeholders
  • Partner closely with procurement team and business partners to integrate program outputs into category plans and strategies for future negotiations and vendor selection
  • Deliver and manage the vendor process collaborating with vendors, internal and external stakeholders to monitor, analyze and report on trends, develop action plans for improvement, conduct market analysis and track ongoing progress
  • Support collaborative vendor relationships with accurate and insightful analysis that promotes effective communication, and enhances vendor discussions during governance meetings
  • Provides project management experience in situations where vendor participation is a key component to successful project implementation and that skill set is not inherent in the functional area.Requirements
    • BS/BA degree in relevant area such as Business Administration, Supply Chain or Finance required.
    • 8-12 years of relevant procurement experience demonstrating success in positions of increasing complexity
    • Experience with category management strategies, specific vendor management experience , opportunity diagnostic, strategic sourcing process, t with a proven track record of delivering business impact
    • Demonstrated analytical, financial, problem solving, organization, and project management skills
    • Highly motivated with an entrepreneurial mindset, proactive and innovative
    • Experience working effectively in global complex organizations
    • Ability to lead and influence change in the face of complexity and ambiguity
    • Excellent stakeholder engagement skills
    • Thrives in a fast paced, goal oriented, dynamic organization with time sensitive deadlines
    • Leverage market data, external expert resources, spend analytics, and cost modeling to drive fact based decision making
    • Strong project management skills, including stakeholder timelines and meeting management skills
    • Expert understanding of contract terms and techniques for driving additional value and managing risks
    • Develop and manage relationships across the business to achieve key business, organizational and cross-cultural objectives.
    • Knowledge of Vendor Management tools (SRM, conducting Quarterly Business Reviews, etc.)
    • Technology-savvy and high competency in MS office; Advanced Excel skills and other analytics software as well as eSourcing, reverse auctions, etc.
    • Excellent written, verbal and presentation skills including meeting facilitation and presentations
    • Ability to interact effectively and gain credibility with internal associates at all levels as well as external third partiesWhat we build together changes our customer's health for the better. We are looking for talented and innovative people to join our team. Come join us!Please note: As of January 18, 2022, all employees including remote employees must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.About Us:Point32Health is a leading health and wellbeing organization, delivering an ever-better health care experience to everyone in our communities. Building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.At Point32Health, were working to reshape the world of health care by pushing past the status quo and delivering even more to the diverse communities we serve: more innovation, more access, more support, and healthier lives. And we want people like you on our side to make it even better.This job has been posted by TalentBoost on behalf of Point32Health. TalentBoost is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of TalentBoost not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.Req ID:R3930

Keywords: Point32Health, Fall River , Procurement Manager, Center of Excellence, Executive , North Attleboro, Massachusetts

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