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Director of Community Partnership Program - Care Coordination Service

Company: SSTAR
Location: Fall River
Posted on: May 10, 2022

Job Description:

Job Description:
The Director of Community Partnership Program - Care Coordination Services promotes the Center's mission by overseeing the coordination of services to promote positive client outcomes across programs. This includes ensuring timely access to services, placement of clients in the appropriate levels of care, sufficient capacity to address client needs and effective processes to facilitate seamless integration and client flow across service categories and levels. The Director collaborates with other leadership staff in the design and implementation of service delivery processes.Specific Responsibilities

  • Director of CP, Care Coordination Services oversees activities related to facilitating client access to services; and collaborate with all leadership positions involved in facilitating admissions to service programs; monitor and report service access data.
  • Oversee outreach and engagement strategies to refer and link individuals and families in need of services to the Center as appropriate; ensure timely referrals and linkages to external services and resources for people with needs outside of our services; provide direct supervision to Case Managers and Resource Specialists who assist clients in obtaining services and resources and in addressing barriers to access.
  • Director of CP, Care Coordination Services will monitor staffing levels to ensure sufficient capacity; collaborate with other leadership staff in the recruitment, screening and selection of staff.
  • Collaborate with other leadership staff in creating and managing effective mechanisms and processes for placing clients in the appropriate levels of care and service programs and for facilitating efficient client flow.
  • Director of CP, Care Coordination Services ensures that client placement in levels of care and service programs complies with all applicable contractual and funding source requirements. This includes but is not limited to monitoring client placement and course of treatment in Evidence-based Practices (EBP's); provide direct supervision to the EBP specialist who assists in monitoring and reporting data regarding EBP training and utilization.
  • Collaborate with other leadership staff in the implementation and oversight of service quality and client outcome assessments; oversee the timely reporting of EBP utilization and outcome data.
  • Continuously model and reinforce best practices with regard to leadership, management and client service; promote an environment that is conducive to a very collaborative, highly engaged and quality-driven program workforce.
  • Perform other duties within purview as assignedWe offer a great benefit package including: Medical, Dental, Vision, Generous Personal/Vacation/Sick accrual system, Life Insurance, 403B Retirement Plan, Pet Insurance discount and AFLAC plans.
    Required Experience:
    QUALIFICATIONS
    • Master's or Doctorate degree in psychology, social work, marriage & family therapy/counseling or other closely related field. Licensure required.
    • Experience in supervisor or management role in mental health or other closely related human service field; knowledge and experience in health systems, non-profit organizations (e.g., Mental Health, Children and Family Services, etc.) is preferred.From: SSTAR

      Benefits:We offer a great benefit package including: Medical, Dental, Vision, Generous Personal/Vacation/Sick accrual system, Life Insurance, FSA, 403B Retirement Plan, Pet Insurance discount and AFLAC plans.

Keywords: SSTAR, Fall River , Director of Community Partnership Program - Care Coordination Service, Executive , Fall River, Massachusetts

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