Associate Director, Information Security Engineering

Company: Blue Cross Blue Shield of Massachusetts, Inc.
Location: Boston
Posted on: April 30, 2025

Job Description:

What We NeedWe are seeking a strategic and highly organized Chief of Staff to lead the office of the CISO. This role will serve as a trusted advisor, operational leader, and key liaison, ensuring alignment across cybersecurity initiatives, business priorities, and executive objectives.The successful candidate will ensure seamless coordination of security functions while fostering a culture of collaboration and accountability. This role requires a strategic thinker with strong leadership skills, a deep understanding of information security best practices, and the ability to drive organizational alignment on security initiatives.As the Chief of Staff / Associate Director, you will serve as the right hand to the CISO. You will help drive strategic planning, internal operations, governance, and cross-functional alignment across the Information Security organization. This high-impact role is critical to ensuring the CISO's vision is executed with clarity, speed, and excellence.You will lead the day-to-day management of the CISO's office and serve as a trusted advisor and integrator across executive stakeholders, security leadership, enterprise IT, risk management, and other business units.Key Accountabilities:Responsibilities:

• Strategic Planning & Execution:

• Lead operational rhythm of the CISO office: staff meetings, quarterly business reviews, KPIs, and board meetings.
• Partner with the CISO and Director of Cybersecurity Engineering to define and execute the cybersecurity strategy, aligning with broader business objectives.
• Drive strategic initiatives, ensuring progress against key priorities, and track measurable outcomes.
• Facilitate decision-making processes by providing data-driven insights and strategic recommendations.
• Prepare executive-level briefings, reports, and board materials on cybersecurity posture and priorities.
• Operational Excellence:
  • Identify and integrate security functions across the organization to create a cohesive and efficient security strategy.
  • Act as a central point of contact for cross-functional teams to align on security priorities, policies, and processes.
  • Enhance Security Posture:
    • Collaborate with stakeholders to identify gaps in the organization's security posture and develop actionable plans to address them.
    • Drive initiatives to enhance the company's ability to protect its assets, data, systems, and reputation.
    • Enable Business Operations:
      • Partner with business leaders to ensure that security measures align with business goals while minimizing disruption to operations.
      • Advocate for security as a business enabler by demonstrating how robust practices can support growth and innovation.
      • Stakeholder Engagement:
        • Build strong relationships with key stakeholders across departments, including IT, Legal, Compliance, Risk Management, HR, and Operations.
        • Facilitate regular meetings with stakeholders to discuss progress on security initiatives and gather feedback for continuous improvement.
        • Develop Holistic Security Strategies:
          • Create a unified information security strategy that reflects industry standards while addressing the unique needs of the organization.
          • Ensure alignment of security efforts that protect the organization effectively.
          • Measure Success:
            • Define key performance indicators (KPIs) to measure the effectiveness of the security program and other initiatives.
            • Provide regular reporting on program performance, risk reduction efforts, and overall improvements in security posture.Key Competencies
            • Technically competent
              • Deep understanding of information security and security operations standard processes and challenges.
              • Experience with standard enterprise class tools, processes, and compliance activities.
              • Adaptability & Growth
                • Adapts leadership work style to fit environment needs.
                • Develops and demonstrates intimacy and understanding of the BCBSMA environment.
                • Capable of working with others to follow through on cross-functional tasks.
                • Analyzing Needs & Proposing Solutions
                  • Owns problems and solutions as a creative problem solver.
                  • Considers the implications of the recommended solution in light of the culture and context of BCBSMA.
                  • Fostering Teamwork & Collaboration
                    • Seeks and develops suggestions from others, drives partnering relationships.
                    • Uses appropriate influencing techniques to gain genuine agreement.
                    • Communicating Effectively
                      • Overall effective communication skills providing a crisp, concise message, specifically tailored for the intended audience to maximize impact and drive change.
                      • Recognized as business unit expert in external communication, serves as a role model for others.
                      • Effective skills in influencing & negotiating.
                      • Able to advocate for effective solutions while acknowledging diverse viewpoints.
                      • Acting with Urgency
                        • Regularly takes actions that go beyond requirements to achieve objectives.
                        • Provides leadership and direction for project execution.
                        • Provides expertise to identify potential problems and executes adjustments to project timelines, tasks, and resources allocation as required.
                        • Leadership Responsibilities
                          • Works cross-functionally to facilitate and organize actions to meet division and corporate goals.
                          • Assumes a lead role in collaborating to influence actions and decisions to positively impact business and financial results.
                          • Supports development and implementation of sound business initiatives across the division and BCBSMA.
                          • Champions process improvements fostering ownership and empowerment across the project teams, IT, and the organization.Background and Experience
                            • Previous Chief of Staff experience supporting C-level executives is required.
                            • 8+ years of relevant professional experience in strategy, operations, executive advisory, or management consulting.
                            • BS in Technology or Computer Science (Master's Degree preferred) related field with 8+ years of experience required.
                            • Solid experience managing people, specifically, senior technologists and engineers.
                            • Experienced, effective manager that uses both a quantitative and qualitative based approach to achieve the desired deliverable.
                            • Strong problem-solving skills with the ability to navigate complex organizational structures.
                            • Passion for promoting a culture of security awareness throughout an organization.LocationBostonTime TypeFull timeWeekly Hours37.5Grade of PositionHSalary Range$199,890.00 - $244,310.00Number of Openings Available1This job is also eligible for variable pay.We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
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Keywords: Blue Cross Blue Shield of Massachusetts, Inc., Fall River , Associate Director, Information Security Engineering, Engineering , Boston, Massachusetts