Ticket Agent/Customer Service - Closing Shift
Company: Boston Express Bus Inc
Location: Londonderry
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Boston Express is currently
seeking applicants for a position on our team of Ticket Agents /
Customer Service Representatives. Responsibilities include making
all of our callers and travelers feel comfortable and appreciated,
swiftly and correctly completing transactions with our
Windows-based ticketing computers, and performing light cleaning
duties between bus schedules to keep our North Londonderry terminal
sparkling. This is not a remote position. New hires are thoroughly
trained and can expect a very competitive hourly rate of up to
$17.00 per hour to start, with an increase after 90 days. Boston
Express is looking for a permanent part-time (20-25 hours / 3-4
shifts per week) ticket agent / customer service rep. We are
accepting applications for afternoon/evening (11:00AM – 6:00PM)
shifts for our Exit 5 – North Londonderry NH location. As we are in
the travel industry, open shifts require some Saturday and/or
Sunday and holiday availability, which is a MUST for all applicants
- please do not apply if you are not willing to work weekend and/or
holiday shifts . This position requires someone who works well
alone and is independent, as well as the ability to work in a team
environment when necessary. Part-time staff earns paid time off
based upon hours worked. Attributes we are looking for are:
Computer literate with keyboarding skills Personable, friendly, and
outgoing Ability to multitask when terminal is busy Able to answer
informational calls and direct passengers Sell tickets and handle
cash drawer Possess strong problem solving skills Ability to stand
for long periods of time Strong customer service and communication
skills Enjoys helping people, with patience to answer questions
Team player Strong attention to detail Bilingual language skills is
a plus Boston Express provides equal employment opportunities (EEO)
to all employees and applicants for employment without regard to
race, color, religion, sex, sexual orientation, national origin,
age, disability, veterans status, genetics or any other category
protected by federal and state law. Internal Ref: BXB
Keywords: Boston Express Bus Inc, Fall River , Ticket Agent/Customer Service - Closing Shift, Customer Service & Call Center , Londonderry, Massachusetts
