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Media Center Specialist, Mid/Senior

Company: THOR Solutions, LLC
Location: Middletown
Posted on: September 20, 2022

Job Description:

THOR Solutions is actively seeking a mid-to-senior-level Media Center Specialist to support a program at the Naval Undersea Warfare Center (NUWC) Division Newport in Middletown, RI. The specialist will provide direct support to the NUWCDIVNPT Code 15 Media Center, working closely with Government and contractor personnel. An ideal candidate will be extremely organized, be process minded, and have prior Navy/DoD experience with library or media center operations.

The candidate's responsibilities may include (but are not limited to) performing or supporting the following actions:

  • Provide general customer service functions including answering phones, emails, and walk-in customer inquiries.
  • Ensure physical security measures such as maintaining container access logs, conducting opening procedures and end-of-day security checks, and ensure appropriate security credentials via badge checks.
  • Utilize the Base Inventory Tracking System (BITS) tool to provide classified/unclassified research & reference services; catalog, store, and retrieve inventory data; follow procedures for circulation services; and develop & submit inventory reports.
  • Maintain various trackers and logs including inventory control, issues and discrepancies, access logs, and plan of action & milestones (POA&Ms). Provide initial analysis of metrics and related data.
  • Provide media duplication, destruction, and transmittal services.
  • Generate & affix barcodes using NMCI Bar Code Scanner Application Software. Utilize this system to conduct inventorying actions.
  • Conduct regular inventory audit and tracking services to maintain collection integrity and verify positive control.
  • Maintain, update, and implement Code 15 Media Center standard operating procedures. Provide feedback on all Code 15 Media Center process improvement initiatives, including reporting technical software or hardware issues and recommendations for improvements.
  • Coordinate demonstrations on Code 15 Media Center resources with customers and develop internal demonstrations and training materials for customers.
  • Promote a sense of conscientious custodianship of the Code 15 Media Center and its contents.
    Security Clearance Requirements
    • Must currently possess an active or interim SECRET security clearance, and maintain it for the duration of employment.
      Education, Experience, Knowledge, And Skill Requirements
      • High school diploma, GED, or equivalent.
        • Associate's or Bachelor's degree in a relevant field is highly preferred.
        • At least three (3) years, and ideally at least five (5) years, of recent, relevant professional experience with an inventory control profession such as media center, library, configuration management, or logistics.
          • At least three (3) years of this experience must have been obtained in a U.S. Navy/DoD environment.
          • Prior experience with Base Inventory Tracking System (BITS) or a similar DoD inventory control, tracking, and reporting database tool is highly preferred.
          • Prior experience working with classified material/media is highly preferred.
          • Advanced proficiency with Microsoft Office products, including Word and Excel, and other common productivity software.
          • Strong verbal and written communication skills.
          • Strong customer service skills and prior experience in a customer-facing role.
          • Strong attention to detail and organizational skills.
          • Ability to multitask, self-prioritize, and proactively problem solve when non-standard situations arise.
            Typical Physical Activity
            • This position's essential functions typically include (but are not limited to): typing, hearing, reaching, talking, and vision.
              THOR Solutions, LLC is proud to be an Affirmative Action/Equal Opportunity Employer. THOR considers all qualified applicants for employment, without regard to race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, disability, or protected veteran status.

              Please be aware that many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens.

              Founded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran's Excellence (CVE) verified Service Disabled Veteran Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, federal civilian agencies and commercial maritime industry, worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering, project and program management, business and financial management, technical support, integrated logistics support, training support, fleet support, corporate operations support, assessments and studies. THOR is privileged to deliver service solutions to the nation's most complex military, public sector and industry challenges.

              THOR is proud to be an Affirmative Action/Equal Opportunity Employer. THOR considers all qualified applicants for employment without regard to age, race, ethnicity, color, religion, sex, sexual orientation, gender identify, national origin, disability, or status as a protected veteran. THOR complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.

              THOR is proud to be a Veteran-Friendly Employer. THOR does not discriminate against a qualified applicant because of their status as a protected veteran, or their relationship or association with a protected veteran. This includes spouses and other family members.

              If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at

              If you would like to view a copy of THOR's affirmative action plan, please email

Keywords: THOR Solutions, LLC, Fall River , Media Center Specialist, Mid/Senior, Advertising , Middletown, Massachusetts

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